Switches Maintenance

Friday, June 10, 2016


Tomorrow morning (Saturday, Jun 11th, 2016 3AM-4AM CDT), we will be doing some switch maintenance as part of upgrading all of our current switches to the new robust switches. There is no expected impact to customer traffic as a result of this maintenance, though some brief periods of localized inaccessibility and sub-optimal routing may occur. If you have any questions about this planned work,...

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Emergency Network Maintenance: Core Router

Monday, April 11, 2016


Dear our valued customer, The data center has scheduled an emergency network maintenance to correct an issue that could result in a router crash. Date: Tuesday, April 12th, 2016 Start Time: 12:00 AM CDT (GMT -5) End Time: 2:00 AM CDT (GMT -5) Maintenance Scope: Core Router Customer Impact: During this maintenance, minor routing engine changes will be performed to mitigate a problem that...

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Scheduled Network Maintenance: Switches Software Upgrade

Monday, March 28, 2016


We have scheduled to upgrade all of our Cisco switches to bring them up to the current recommended software version. Date: Saturday, April 2nd, 2016 Start Time: 2:00 AM CDT (GMT -5) End Time: 4:00 AM CDT (GMT -5)   CUSTOMER IMPACT: During the maintenance, we will be upgrading the switches to the currently recommended software version, which includes fixes for known bugs and adds new...

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Scheduled Network Maintenance: Core Router Software Upgrade

Thursday, February 11, 2016


The data center has scheduled a software upgrade on a core router to bring it up to the current recommended software version. This upgrade is part of an ongoing regular maintenance schedule for the core network.   Date: Sunday, February 21st, 2016 Start Time: 12:00 AM CST (GMT -6) End Time: 2:00 AM CST (GMT -6)   CUSTOMER IMPACT:    During the maintenance,...

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Scheduled Network Maintenance: Core Router Software Upgrade

Thursday, January 21, 2016


The data center has scheduled a software upgrade on a core router to address a software issue. DATE: Saturday, January 30th, 2016 START TIME: 12:00 AM CST (GMT -6) END TIME: 2:00 AM CST (GMT -6) CUSTOMER IMPACT:   During the maintenance, the software on one of the core routers will be updating. This update is intended to address a known issue that has previously affected network...

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Network Maintenance: Equinix Fiber Path Maintenance

Friday, May 1, 2015


Scheduled maintenance on links between Equinix CH1 and core network to improve link quality. Date: Sunday, May 10th, 2015
 Start Time: 12:00 AM CDT (GMT -5)
 End Time: 2:00 AM CDT (GMT -5)
 Maintenance Scope: Fiber path between Equinix CH1 (chi00) and core network (chi02)

 Customer Impact: The data center will be performing a hot cut to reduce the distance and complexity of a...

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Network Maintenance: Power Supply Replacement in Distribution Switch

Wednesday, March 4, 2015


The data center has scheduled a power supply replacement in one of the distribution switches to address a failure. Date: Sunday, March 8th, 2015 Start Time: 12:00 AM CST (GMT -6) End Time: 3:00 AM CDT (GMT -5) Maintenance Scope: Power supply replacement in distribution switch in Chicago, IL Customer Impact: During the maintenance, a failing power supply will be replaced. There should be no...

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Network Maintenance: Core Hardware Replacement

Monday, February 2, 2015


The data center has scheduled a hardware replacement in one of core routers to address a known issue. Date: Sunday, February 8th, 2015 Start Time: 12:00 AM CST (GMT -6) End Time: 3:00 AM CST (GMT -6) Maintenance Scope: Line card replacement in core router Customer Impact: We expect the customer impact of this maintenance to be minimal, though some brief periods of localized inaccessibility...

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Security Advisory: Critical Bash Shell Vulnerability

Friday, September 26, 2014


A vulnerability has recently been disclosed in Bash (the GNU Bourne Again shell) which affects all systems running Linux. This vulnerability allows programs that allow users to provide values for variables to execute arbitrary commands with the privileges of the service. This issue does not permit direct privilege escalation. It has been assigned the ID CVE-2014-6271 [1] in the Common...

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IPMI Enable/Disable Feature

Wednesday, September 3, 2014


We have implemented IPMI Control feature for all servers that have IPMI. For security, we highly recommend you to disable IPMI and only enable it when needs. To use IPMI Control feature, just login to your account and click on “Services” then click on “View Details” of the server you need to enable/disable IPMI. For colocation customers: this feature won't work if the...

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