Emergency Network Maintenance

Saturday, September 10, 2022


The data center had scheduled an emergency network maintenance to replace a partially failed blade in one of two core routers.   Date: Thursday, September 15th, 2022 Start Time: 11:00 PM CDT (UTC -5) End Time: 1:00 AM CDT (UTC -5) Maintenance Scope: Chicago Core Network Customer Impact: During this window maintenance, you may experience intermittent connectivity issues as failovers...

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Core Network Maintenance

Monday, October 25, 2021


The data center had scheduled maintenance for the core network to complete hardware upgrades which needed to ensure long term reliability. DATE: Sunday, October 31st, 2021 START TIME: 12:00 AM CDT (UTC -5) END TIME: 4:00 AM CDT (UTC -5) MAINTENANCE SCOPE: Chicago core routers located at 350 E Cermak Rd. CUSTOMER IMPACT: This work is designed to be completed without disrupting network...

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Scheduled Network Maintenance

Monday, September 9, 2019


The data center had scheduled network maintenance to upgrade the software of core routing devices: Date: Sunday, September 15th, 2019 Start Time: 1:00 AM CDT (GMT -5) End Time: 4:00 AM CDT (GMT -5) Maintenance Scope: Chi01 and Chi02 Facilities Customer Impact: Periods of suboptimal routing may occur, but no outage is expected. Only one router will be out of service at any time and...

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Scheduled Network Maintenance

Friday, July 5, 2019


The data center had scheduled network maintenance on Jul 10th to introduce a customer's environment to the facility. Date: Wednesday, July 10th, 2019 Start Time: 11:00 PM CDT (GMT -5) End Time: 1:00 AM CDT (GMT -5) Maintenance Scope: chi01, chi02 facilities Customer Impact: During this window they will be introducing a customer's environment to the network. While we do not expect any issues...

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Emergency Network Maintenance

Wednesday, April 25, 2018


The data center had scheduled an emergency network maintenance to restore a redundant link on an aggregation device that was previously causing performance issues. The optics for this link have been replaced and link stability tested to ensure stability. DATE: Friday, April 27th, 2018 START TIME: 1:00 AM CDT (GMT -5) END TIME: 2:00 AM CDT (GMT -5) Maintenance Scope: Chi01/Chi02 Network...

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Switches Maintenance

Friday, June 10, 2016


Tomorrow morning (Saturday, Jun 11th, 2016 3AM-4AM CDT), we will be doing some switch maintenance as part of upgrading all of our current switches to the new robust switches. There is no expected impact to customer traffic as a result of this maintenance, though some brief periods of localized inaccessibility and sub-optimal routing may occur. If you have any questions about this planned work,...

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Emergency Network Maintenance: Core Router

Monday, April 11, 2016


Dear our valued customer, The data center has scheduled an emergency network maintenance to correct an issue that could result in a router crash. Date: Tuesday, April 12th, 2016 Start Time: 12:00 AM CDT (GMT -5) End Time: 2:00 AM CDT (GMT -5) Maintenance Scope: Core Router Customer Impact: During this maintenance, minor routing engine changes will be performed to mitigate a problem that...

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Scheduled Network Maintenance: Switches Software Upgrade

Monday, March 28, 2016


We have scheduled to upgrade all of our Cisco switches to bring them up to the current recommended software version. Date: Saturday, April 2nd, 2016 Start Time: 2:00 AM CDT (GMT -5) End Time: 4:00 AM CDT (GMT -5)   CUSTOMER IMPACT: During the maintenance, we will be upgrading the switches to the currently recommended software version, which includes fixes for known bugs and adds new...

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Scheduled Network Maintenance: Core Router Software Upgrade

Thursday, February 11, 2016


The data center has scheduled a software upgrade on a core router to bring it up to the current recommended software version. This upgrade is part of an ongoing regular maintenance schedule for the core network.   Date: Sunday, February 21st, 2016 Start Time: 12:00 AM CST (GMT -6) End Time: 2:00 AM CST (GMT -6)   CUSTOMER IMPACT:    During the maintenance,...

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Scheduled Network Maintenance: Core Router Software Upgrade

Thursday, January 21, 2016


The data center has scheduled a software upgrade on a core router to address a software issue. DATE: Saturday, January 30th, 2016 START TIME: 12:00 AM CST (GMT -6) END TIME: 2:00 AM CST (GMT -6) CUSTOMER IMPACT:   During the maintenance, the software on one of the core routers will be updating. This update is intended to address a known issue that has previously affected network...

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