Dear our valued customer,
The data center has scheduled an emergency network maintenance to correct an issue that could result in a router crash.
Date: Tuesday, April 12th, 2016
Start Time: 12:00 AM CDT (GMT -5)
End Time: 2:00 AM CDT (GMT -5)
Maintenance Scope: Core Router
During this maintenance, minor routing engine changes will be performed to mitigate a problem that could cause the router to crash. Completing this work will prevent the crash and keep it from occurring in the future.
There is no expected impact to customer traffic as a result of this maintenance, though some brief periods of localized inaccessibility and sub-optimal routing may occur. The process is expected to take about 30 minutes to complete. Additional time is being allowed in case of issues with the process and for testing following the upgrade.
If you have any questions about this maintenance, please contact us via our ticket system or email firstname.lastname@example.org
Monday, April 11, 2016