Knowledgebase

Does Vinax provide 24/7 tech support?
Yes, we provide 24/7 prompt technical support. To get fast support, you can either email to...

How can I add the additional IPs for my server?
The procedure for adding new IPs to your server varies depending on your operating system choice....

How can I reboot my server?
To reboot your server, log in to your account at our Client Portal "https://my.vinax.net" then...

What kind of support does Vinax provide with a dedicated server?
All dedicated servers are self-managed. We only provide support on hardware and network issues.

What resolver IPs should I use on your network?
We provide the following resolver IP addresses for all customers on our network: 216.86.146.8...