Scheduled maintenance on links between Equinix CH1 and core network to improve link quality.

Date: Sunday, May 10th, 2015

Start Time: 12:00 AM CDT (GMT -5)

End Time: 2:00 AM CDT (GMT -5)

Maintenance Scope: Fiber path between Equinix CH1 (chi00) and core network (chi02)

Customer Impact:
The data center will be performing a hot cut to reduce the distance and complexity of a fiber path that connects core network to service providers located in Equinix CH1. This will affect multiple carrier circuits, and therefore will affect all customers. To minimize impact, all carrier sessions affected will be gracefully turned down at the start of maintenance. Once bandwidth has transferred to other providers, the fiber will be disconnected and cut it over to the new path. Once all links are verified and stable, the carrier sessions will be enabled again and bandwidth will return to its normal patterns. While carriers are disabled, periods of suboptimal routing may occur. While the work itself is expected to be completed quickly, extra time is reserved in case of problems to resolve issues without having to extend the maintenance window.

If you need assistance during the maintenance, or if you have any questions about this planned work, please contact us via our Ticket System or email [email protected]

Friday, May 1, 2015

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