The data center has scheduled a hardware replacement in one of core routers to address a known issue.
Date: Sunday, February 8th, 2015
Start Time: 12:00 AM CST (GMT -6)
End Time: 3:00 AM CST (GMT -6)
Maintenance Scope: Line card replacement in core router
We expect the customer impact of this maintenance to be minimal, though some brief periods of localized inaccessibility and sub-optimal routing may occur.
During the maintenance, a line card in one of core routers will be replaced due to recommendations from the hardware vendor. This router will be removed from production gracefully, have its hardware replaced, then be brought back into production.
While the work itself is expected to be completed quickly, extra time is reserved to allow for extensive testing to ensure that all carriers are back online, and traffic is flowing as expected within the maintenance window.
If you have any questions about this maintenance, please contact us via the client portal or email firstname.lastname@example.org
Monday, February 2, 2015