The datacenter scheduled an upgrade on core routers to address a software limitation.

Date: Saturday, September 6th, 2014
Start Time: 12:00 AM CDT (GMT -5)
End Time: 3:00 AM CDT (GMT -5)
Maintenance Scope: Core routers in Chicago, IL

Customer Impact:

During the maintenance, the core routers will be updating the software. This may require a reboot. These updates will only be applied to one router at a time, which will maintain redundancy.

The customer impact of this maintenance is expected to be minimal, though some brief periods of localized inaccessibility and suboptimal routing may occur. While the work itself may only take a couple of hours, extra time is reserved to allow for extensive testing ensuring that all carriers are back online and traffic is flowing as expected.

If you have any questions about this maintenance, please contact us via the client portal or email [email protected]

Wednesday, August 13, 2014

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